WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS and all products: We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows: All shipping within the Continental U.S is free.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests must be requested by email where upon prices
will be quoted.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us at foothillsmercantileco@gmail.com with the details of what will be in the order and the address it will be shipped to.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact foothillsmercantileco@gmail.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
All sales are final. Cancelation can only be made if we are contacted before items are shipped.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
In the event of damage, we will replace your purchase as soon as possible. Processing a refund can take up to 7-10 business days after your items are returned in the condition in which they were shipped.
HOW DO I RETURN MY PACKAGE?
For damage replacement, please email foothillsmercantileco@gmail.com
WHO TO CONTACT?
You can reach out at any time by email at foothillsmercantileco@gmail.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter ! You can also follow us on our social media pages as we are constantly posting about new work!
